CUSTOMERS FEEDBACK

Ernesto E Villoch II

I'm going to Pick up our 2012 Cadillac Escalade Hybrid, this car was represented correctly, since I'm a past employee of Cadillac Division of General Motors, I have the luxury to check the exact history of the car. Richard's Presentation was correct and honest. However, management was asked to deposit our deposit through regular channels, not done!!! costing $60 dollars in overdraft charges, plus an extra day out of our lives, simply following our request would have saved our time and Regency's. Richard was very accommodating and a pleasure to work with...

Ernesto E Villoch II

Anthony Estrella

Great service, honest, felt very comfortable with my experience! A little hiccup with the specific vehicle we are interested in but I'm hoping it will all workout!! Will update

Anthony Estrella

Ray Pacheco

Mike is a good guy I liked his style didn't pressure me in it any way but than again I like truck he was selling me..... I bought the truck drove it home to find out that my keyless wouldn't work to lock or unlock the doors but according to Paul he said it work he went to fill up the tank at 3/4 of a tank 😎👍🏼, so how did this keyless remote lose it's connection to the Truck from there to my house, I call the next day and Richard said it shouldn't be problem to fix it but for me to call back the following day when Mike was there, so I did Mike started to tell when will I be around the area to get it reprogram, so Paul started to talk to me and plain out said No, I bought it as it (which I knew already) but he was not going to reprogram the key LoL THANKS FOR NOTHING Paul... Here's your Review!!! People before you drive off make sure you get your keys that right ones and all yours Keyless remote work and speak to Mike he'll take of you

Ray Pacheco

Alexcy More

How buying used cars should be! Never once was pressured, and staff were very friendly and straight forward with the vehicle we were interested in. Even prepared all the paperwork needed prior to our arrival to pick up the vehicle so we only needed to spend a few minutes signing papers. I can tell this dealership really bends over backwards to take care of their customers. I would be happy to shop here again for my used car needs in the future! Thank you Regency USA for the awesome experience

Alexcy More

Victor Mossian

Highly recommend! They’re very nice and understanding, they don’t over charge like other dealerships. I currently bought a car from them and I am obviously satisfied ❤️

Victor Mossian

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